What do you expect from brand partners? What support do you offer beyond the first order?

We work with two types of brands — established brands and serious emerging brands that have done their homework.
One is established watch brands — they know exactly what they want and need reliable execution and quality assurance.

The other is brands that have completed preliminary market research and design evaluation — whether it's a new collection from an established brand or a debut product from an emerging brand, as long as you have a clear view of your market and a solid idea of what you want, we can provide the right execution support.

If your brand is at this stage — you have direction and you're ready to execute — we'd be glad to be your partner. If you're still in the early concept phase, we're happy to share some industry perspective to help you clarify your next steps. We believe great partnerships start with clear positioning and mutual trust.

We offer a warranty of 12-24 months from the date of shipment.

This includes: Warranty — Free repair or replacement for movement issues caused by manufacturing defects

Test reports — Complete test reports included with every shipment

Parts support — Free replacement parts for manufacturing defects during the warranty period

Repair service — For non-warranty repairs, we provide a solution with cost estimates

Technical consultation — Guidance on product use, maintenance, and care

Europe, particularly Switzerland, has the deepest watchmaking culture and the most discerning consumers. If a custom watch meets European market quality standards, it's credible anywhere.

We chose this direction because it pushes us to maintain the highest standards — from materials and finishing to quality control. We don't filter by geography; we filter by attitude toward quality — and we welcome brands from other regions who share this standard.